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[Knowledge accumulation] Frequently asked questions about hotel smart door locks

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发布日期:2018-07-06 08:26:00【 Browse: -Release Date: 2018-07-06 08:26:00 [Large Middle Small]

宾客卡感应时无音、无灯亮、无马达动作 1.No sound, no light on, no motor action when the guest card senses
Analysis: Whether the door lock is installed with a battery; the connection cable is not in good contact or connected incorrectly; the induction panel is broken
Treatment measures: install new batteries, check the connection lines, and replace the induction panel

2.When the guest card senses, there is a green light on, no fault code sound, no motor sound
Analysis: Insufficient battery power; bad induction panel; bad lock cylinder motor; bad or wrong connection of the connecting wire; incorrect software operation during card making
Handling measures: Replace with new batteries, check the connection cables, replace the induction panel or lock cylinder (motor), and operate the card correctly

3.The guest card has a green light and a motor sound but cannot open the door when sensing.
Analysis: The iron bars between the front panel of the lock and the lock core are not well connected; the lock core is broken

Treatment measures: The iron bars are docked or the lock cylinder is replaced.


4.Guest card, manager card, cleaning card and other cards light red and sound a long beep when they are sensed
Analysis: Timeout or timeout on door lock
Handling measures: re-time card refresh door lock time

5. When the guest card, manager card, cleaning card and other cards are sensed, the red light is on and two beeps sound.
Analysis: Door lock termination service
Handling measures: induction on the door lock by computer software recovery card to restore normal operation

6, the guest card, manager card, cleaning card and other cards are red light and sound six times
Analysis: guest card does not match door address
Solution: Check whether the room number of the guest card matches the door lock address, and check whether the floor area of the management card matches the door lock address.

7.The buzzer keeps beeping
Analysis: The door is not closed properly; the battery is insufficient; the lock cylinder is broken
Treatment measures: check whether the door is closed tightly, replace with a new battery, replace the lock cylinder

8.When setting time card and address card, it lights up red or there is no sound
Analysis: The card is not set correctly; the door lock circuit board is not initialized
Solution: Reset the correct card and initialize the circuit board (there is a four-pin button on the back of the circuit board)

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Company Name: Changzhou Bangwei Electronic Technology Co., Ltd. Company Address: Building 18, No. 600 Tongjiang Avenue, Xinbei District, Changzhou Contact: 400-688-7900 Fax: 0519-85129611
Email: info@aa521com.com bonwin@126.com
Cooperating agency: Shanren Information Niushang.net
Website production: Niushang.com (stock code: 830770)

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